Slots / Mobile
c4obaji operates under a defined legal framework that sets out how your account, transactions, and use of this platform are governed. Access to our services depends on your local law and eligible regions — read this page to understand what applies to you.
These terms govern your use of c4obaji and apply from the moment you create an account. Whether you access the platform via mobile on a Rocket-linked wallet session or through a desktop browser after a Bank Transfer deposit, the same policy applies across every device and session. Availability of our services is subject to the laws of your jurisdiction — we do not represent that access is lawful in every region, and it is your responsibility to confirm eligibility under local law before proceeding. Where Bangladesh law applies, your use of payment rails such as Rocket, Upay, and Bank Transfer is subject to the transaction terms displayed at the point of deposit or withdrawal in your account wallet. We may update these terms when required by regulatory or operational changes. Continued use of the platform after a published update constitutes acceptance of the revised terms. If any clause is found unenforceable in your jurisdiction, the remaining terms continue in full effect. For questions about how a specific clause applies to your account, reach our support team through the routes listed on this page.
Rocket wallet transactions are subject to the limits and verification steps shown in your account deposit screen.
Upay transfers follow the confirmation flow displayed at checkout; retain your transaction reference for any dispute.
Bank Transfer deposits require the reference code shown in your account; processing times depend on your bank.
Not every part of your experience falls under the same policy clause. This section draws a clear line between what our terms directly govern and what sits outside their scope, so you know exactly where to look when a question comes up.
Login, session management, and account-level actions — including wallet top-ups via Rocket or Upay — are fully within scope. Any restriction or suspension of access is governed by these terms.
Deposits and withdrawals processed through our configured payment rails are covered. The terms displayed at the point of transaction form part of this policy and take precedence for that specific action.
Game content, lobby pages, promotional notices, and support materials published on c4obaji are within scope. We are responsible for the accuracy of what we publish here.
External payment providers, network operators, and any linked third-party sites operate under their own terms. Our policy does not extend to their platforms, and we are not liable for their conduct.
You hold specific rights over your account data and how we handle it. Reviewing your transaction history is straightforward — open the account wallet section and select the history tab to see a full record of deposits, withdrawals, and any adjustments. If a detail on your account is incorrect, such as a registered mobile number or payment method label, you can update it directly from the account settings screen. For anything that cannot be changed self-service, our support team can process a correction request once your identity is verified through the steps shown in the account portal. Raising a formal policy question follows the same route: submit it through the support channel and reference the specific clause or transaction in question. We aim to acknowledge every policy query and provide a substantive response through the same channel you used to contact us.
Your full transaction history is available in the account wallet tab. Filter by date or payment method to locate a specific deposit or withdrawal.
Update your registered contact details or payment method labels from account settings. Changes that require identity verification are flagged on screen.
Submit a policy question through our support channel with the relevant clause or transaction reference. We respond through the same channel.
For account-level actions that go beyond self-service — such as a formal data request — contact support and follow the verification steps shown in the account portal.
If you have a question about these terms or need to act on a right described in this policy, use one of the contact routes below. We respond through the same channel you use to reach us.
Open the chat widget from any page while signed in to your account. Describe your policy question and include any relevant transaction reference.
Send your query to the support address listed in your account profile page. Include your registered mobile number for faster account matching.
The Help Centre in your account dashboard covers common policy questions with step-by-step answers. Check there first for faster resolution.
We collect only the account and transaction data needed to operate your wallet, process payments through Rocket, Upay, and Bank Transfer, and respond to support requests. Data is retained for the period required by applicable law and our operational obligations, after which it is deleted or anonymised.
We use session and preference cookies to keep you signed in and remember your lobby settings. You can manage cookie preferences from the settings link in the site footer. Disabling non-essential cookies does not affect account access.
Your account is protected by the login credentials you set. We do not store payment PINs or wallet passwords. If you suspect unauthorised access, change your password immediately from account settings and contact support.
Transaction records and account data are kept for the period required under applicable law. Once that period expires, data is deleted or anonymised. You can request a summary of what we hold by contacting support.
When we update this policy, the revised version is published here with a notice in your account dashboard. Continued use after the notice period constitutes acceptance. To request a change to your stored data, use the support channel.
These are the questions we hear most often about our terms, your rights, and how this policy works in practice.
Access and eligibility depend on your local law and the region you are in. We do not confirm that the service is lawful in every location. Check your local regulations before creating an account or making a deposit through Rocket, Upay, or Bank Transfer.
Open the account settings page and navigate to the data section, where a summary of your stored details is available. For a full formal data request, contact support through live chat or email with your registered mobile number as a reference.
Yes. Most details — including your contact number and payment method labels — can be updated directly from account settings. Changes that require identity verification will prompt you through the steps shown on screen before saving.
We retain transaction and account records for the period required by applicable law. After that period, data is deleted or anonymised. If you want to know the specific retention period for your account type, ask support when you submit your closure request.
Raise the dispute through our live chat or email support channel. Include the relevant transaction reference or the specific policy clause you are questioning. We will respond through the same channel with a substantive answer.
Our policy covers the transaction as it appears in your c4obaji account wallet. The payment provider — Rocket, Upay, or your bank for Bank Transfer — operates under its own terms. For a dispute that originates on their side, you will need to contact them directly.