Opening an account on c4obaji means you accept these terms as they stand on the date you register. Access to our lobby, wallet functions, and payment rails — including Rocket, Upay, and Bank Transfer — is subject to your local law and eligible regions.
Account-level agreement
Rocket, Upay, Bank Transfer
Region-dependent access
Published support route
POLICY POSTURE
How These Terms Apply to Your Account
These terms set out the relationship between you and c4obaji when you access any part of the platform — the game lobby, live tables, account wallet, or transaction history. They apply from the moment you complete account registration and remain active for as long as your account exists. Where local law in Bangladesh restricts or conditions access to online betting or casino services, those local rules take precedence. We do not override applicable legal requirements, and eligibility to use the platform fully depends on the laws of your region. Payments processed through Rocket, Upay, or Bank Transfer are subject to both these terms and the individual policies of those payment services. Any transaction you initiate through your account wallet is governed by these terms unless a separate, published notice overrides a specific point. We update these terms from time to time; the version active on the day you take an action is the one that applies to that action. Material changes are flagged inside your account before they take effect. Reviewing the current version before each session is your responsibility, and continuing to use the platform after a change means you accept the updated terms.
Rocket
Upay
Bank Transfer
Account wallet
WHAT IS COVERED
What Falls Inside and Outside These Terms
Not every element of your experience sits under the same rule. These terms cover account-level actions, in-lobby transactions, and site content directly operated by c4obaji. Third-party services linked from the platform carry their own policies, and those are not ours to enforce.
Account Access
Login, session behaviour, and account closure all sit under these terms. If you access from a region where eligibility is restricted under local law, those restrictions apply regardless of technical access.
Wallet Transactions
Deposits and withdrawals made via Rocket, Upay, or Bank Transfer are governed here. The limits and verification steps shown in your account at the time of the transaction are the ones that apply.
Site Content
Game titles available in the lobby, promotional notices, and published support routes are all covered. Content we display is subject to change without advance notice unless a specific published commitment says otherwise.
Third-Party Services
Payment providers, game studios, and any external link operate under their own terms. We are not responsible for those policies, and this agreement does not extend to actions you take on third-party platforms.
YOUR PRACTICAL OPTIONS
Actions You Can Take Under These Terms
These terms are not one-directional. You have specific, practical options available to you as an account holder on c4obaji, and we want those to be clear rather than buried. Your transaction history is viewable inside your account at any time — every deposit, withdrawal, and wallet movement is recorded there, and you do not need to contact support to access it. If your account details are incorrect — name, contact number, or linked payment method — you can update most fields directly from the account settings page. For fields that require identity verification before a change takes effect, the instructions are shown inline at the point of editing. Questions about how a specific term applies to your situation can be sent to our support team through the published contact route. We will respond with reference to the current published version of these terms. If you believe a transaction has been processed incorrectly, raise it through the account dispute path shown in your wallet history, not through a general support message — that keeps the record traceable.
Review Your Records
Open the transaction history tab inside your account wallet. Every Rocket, Upay, and Bank Transfer action is logged there with date, amount, and status — no support request needed to see it.
Correct Account Details
Edit your contact details and linked payment methods from account settings. Fields that need identity verification before saving will show the required steps inline at the time you make the change.
Raise a Policy Question
Send a specific question about how a term applies to your account via the published support route. Reference the clause you are asking about so the response is directly relevant rather than a general reply.
Dispute a Transaction
Use the dispute path inside the wallet history section for any transaction you believe was processed in error. This keeps a traceable record linked to the original transaction, separate from general support messages.
REACH OUR TEAM
Contact Routes for Terms-Related Questions
If you have a question that goes beyond what is published in these terms, our support team is reachable through the routes listed below. Use the route that matches your question type — account-specific issues need account-level identification, so have your registered details to hand before you start.
Live Chat
Open the chat window from inside your logged-in account for questions about how a specific clause applies to your session or wallet. Account context loads automatically so the conversation stays on point.
Email Support
Send detailed terms or dispute questions to the email address published on the contact page. Include your account reference and the transaction or clause number so the response can be specific and traceable.
Account Help Page
The help section inside your account lists common terms questions with direct answers. Check there first — many account-level policy points are answered without needing to contact the team at all.
HOW WE HANDLE THIS
Data, Security and Policy Management
These terms are backed by account-level practices you can observe directly. Here is how we handle the areas most likely to matter to you as an account holder in Bangladesh.
Data Handling
Account data you provide — including payment method details for Rocket, Upay, or Bank Transfer — is used only for the purposes described in these terms and the linked privacy policy. We do not use it for unrelated commercial purposes.
Account Security
Your login credentials are your responsibility. We apply session controls at the platform level, but you should review the security settings inside your account and update your password if you believe access has been shared or compromised.
Record Retention
Transaction and account records are retained for the period required to resolve disputes and satisfy applicable legal obligations. You can view your own records in the account wallet at any time during this period.
Requesting Changes
To request a correction to information that you cannot edit yourself, contact support through the published route with your account reference. Changes that affect payment processing require identity verification before they take effect.
TERMS QUESTIONS ANSWERED
Frequently Asked Terms & Conditions Questions
These are the questions we hear most often about how these terms work in practice. If your question is not covered here, send it through the published support route with your account reference.
Do these terms apply differently depending on my location in Bangladesh?
Access and eligibility depend on your local law and eligible region. Where local rules restrict or condition the use of online betting or casino services, those rules take precedence over these terms. Check your own legal position before using the platform.
What happens to my account if these terms are updated?
We flag material changes inside your account before they take effect. Continuing to use the platform after the change date means you accept the updated version. The version in effect on the day you take a specific action is the one that applies to that action.
How do I know which version of the terms covers a past transaction?
The terms active on the date of the transaction are the ones that governed it. Your transaction history in the account wallet records the date and time of every action, which you can cross-reference with the version history published on this page.
Can I use Rocket or Upay for transactions covered by these terms?
Yes. Rocket, Upay, and Bank Transfer are the payment rails configured for your account wallet, and transactions through those channels are governed by these terms. The individual policies of each payment provider also apply alongside ours.
What do I do if I disagree with how a term has been applied to my account?
Use the dispute path inside your wallet history for transaction-related disagreements. For broader policy questions, send a message through the published email or live chat route with the specific clause and your account reference — keep the communication specific so we can respond accurately.
Are third-party game studios like Habanero or Microgaming covered by these terms?
Game studios such as Habanero and Microgaming supply the game content available in our lobby but operate under their own policies. These terms cover your account and wallet actions on c4obaji; they do not extend to the internal policies of those studios.